Privacy Policy

This policy takes effect on 6. 11. 2026. This is a translation; in the event of any discrepancy, the Czech version prevails.

1. Who processes the data

  1. The controller of personal data is Ptero-Cloud s.r.o., company ID (IČ): 17348056, with its registered office at Čelakovského 138, 277 46 Veltrusy, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 370380 (the "controller"). Contact for personal data matters: [email protected].
  2. This policy applies to the website https://mineclicker.org, its store and the MineClicker game server.

2. What data we process and why

  1. When you buy in the store:
    1. in-game name, e-mail address (passed on by the payment provider), the chosen rank and its duration, the amount and currency, the payment provider's payment identifiers and the time of payment,
    2. purpose: delivering the purchased rank, keeping records of payments, handling complaints and support; legal basis: performance of the contract (Article 6(1)(b) GDPR),
    3. accounting and tax records are kept for the period required by law (Article 6(1)(c) GDPR); other purchase data for the duration of the contractual relationship and afterwards for as long as needed to establish, exercise or defend legal claims.
  2. Payment card and other payment details are processed solely by the payment provider Stripe; the controller neither sees nor stores them.
  3. When you play on the server:
    1. in-game name, the unique Minecraft account identifier (UUID), game progress and settings, rank, and technical connection data including the IP address in the server's operating logs,
    2. purpose: running the game, saving progress, granting purchased benefits, securing the server and preventing abuse; legal basis: performance of the contract and the controller's legitimate interest in safe operation (Article 6(1)(b) and (f) GDPR),
    3. we keep the data for as long as the player plays; operating logs only as long as necessary to ensure operation and security.
  4. When you visit the website:
    1. web server logs (IP address, time and address of the requested page) and data needed to secure the website; legal basis: the controller's legitimate interest in safe operation (Article 6(1)(f) GDPR),
    2. the website uses no analytics or advertising cookies and does not track visitors. Logging in to the site's administration uses a technical cookie that concerns administrators only. Your choice of the website's language is stored in a technical cookie named "lang" so the website opens in the same language next time.
  5. When you place an order, the in-game name you enter (unless it starts with a dot) is sent to Mojang to check that the name exists.

3. Who we share data with

  1. The following recipients may process data, always only to the extent needed for their service:
    1. Stripe Payments Europe, Ltd. and Stripe group companies: processing payments and sending payment confirmations,
    2. Cloudflare, Inc.: network traffic delivery and protection of the website against attacks,
    3. Mojang AB (Microsoft): checking that an in-game name exists,
    4. the hosting and infrastructure provider on which we run the website and the game server.
  2. Some of these recipients may process data outside the European Union, on the basis of a European Commission adequacy decision or standard contractual clauses. We do not sell data and do not use it for advertising.

4. Your rights

  1. You have the right of access to your personal data, to rectification, erasure, restriction of processing and portability, and the right to object to processing based on legitimate interest.
  2. Send your request by e-mail to [email protected]. To prevent abuse, we may ask you to prove that you own the in-game name or payment in question.
  3. Payment data cannot be erased before the statutory retention periods expire. We will delete game data at your request.
  4. You have the right to lodge a complaint with the supervisory authority: Úřad pro ochranu osobních údajů (Office for Personal Data Protection), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.gov.cz.
  5. No automated decision-making with legal effects for you takes place.

5. Security and children

  1. We protect data with technical and organisational measures, in particular encrypted connections, restricted access, and storing access keys only in a form from which the key cannot be recovered.
  2. Purchases in the store are intended for persons able to enter into a contract; minors may buy with the consent of their legal guardian. If you are a legal guardian and believe we have obtained a child's data without your consent, write to us and we will delete it.

6. Changes to this policy

  1. This policy may be updated. The current version is always published at https://mineclicker.org/privacy.